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Supporting evey item's natural life.

Ours is a simple mantra: creating products that stand the test of time. Things that remain steadfast on your journey through life. Fewer things, that can be used in endless ways, to work in any environment, for wherever #thejourneycalls. Ommmmm.

We’re resolute in this promise, and we stand by everything we make with our Steadfast Guarantee. It means that any defect in materials or workpersonship across the reasonable lifetime of a product is on us. We’ll fix or replace it. And even though it doesn’t cover damage caused by neglect, improper care, accidents, or normal wear and tear like scuffs/scratches, abrasions, faded colours, or minor denting, we’re on-hand to help you nurse it back to life.

Free global shipping on all orders over $100.

Australia:
Free standard shipping on all orders over $100
For orders under $100, standard shipping is available for $10
Express delivery is available for $15 via StarTrack

New Zealand:
Premium delivery via DHL Express
Free on orders over $100AUD
$20 for orders under $100AUD
Estimated delivery within 4-7 business days

Rest of Planet Earth:
Premium delivery via DHL Express
Free on orders over $100AUD
$35 for orders under $100AUD
Estimated delivery within 4-7 business days

Returns & Exchanges
Making you happy makes us happy. So if you're not satisfied with your item, we’ll gladly take it back within 100 days if it is unworn and undamaged (a try on is cool, a sweaty hike is less cool).

How long 'til you ship my order?
We’re usually up with the sun. Get your order in before 11AM Melbourne time, and we’ll ship the same day. We’re also human, so during peak times, please add up to 2-3 business days.

Where does my order ship from?
All orders are shipped from our warehouse in the (urban) jungles of Melbourne, Australia. You get tracking information once your order enters the big wide world. If you’re having problems tracking your package, let us know and our carrier pigeons will help locate it.

Does Zorali have a real shop?
Nope, just an internet one. At this stage, our warehouse has no cellar door and local pickup is not available. To meet IRL, we’d love to see you at one of our meet ups or events.

I have a question, what should I do?
Get in touch! Drop us an email at hello@zorali.com — we’re within cooee 9AM to 5PM Melbourne time. Otherwise we’ll ping you back mañana.

Our treehouse is built on tree pillars:

We’re committed to being a leader on the path towards a sustainable, outdoor lifestyle. And to keep us on (hiking) track, we stand by three core values:

01 - People: in the spirit of symbiosis, we consider the people we work with our greatest value. And make sure everybody’s needs can be met in equal measure. No exclusions. No rain checks. 

02 - Planet: it’s a bit of a big deal. Everything we do, in business and in design, we do while wearing a sustainability hat. Not to brag, but we wear it well. Nice and snug. Hat jokes aside, we promise to keep pushing for change, challenging ourselves to do better, and learning everything we can along the way.

03 - Product: some of the finest designs we’ve ever seen have come straight outta the earth (have you seeeeen an old Mountain Ash?). And we’re inspired to make products that are equally good-looking, and long-lasting. Made by people who are the best at what they do.