ZORALI PTY LTD — PRIVACY POLICY

This Privacy Policy applies to all personal information collected by Zorali Pty Ltd, ABN 89 631 905 087, via the website located at www.zorali.com

How to Contact Us About Privacy

Your privacy is important to us. If you have any questions about this policy or how we handle personal information, you may contact us by email at hello@zorali.com or by post at 5/23 Lomandra Place, Coolum Beach, QLD 4573, Australia.

Collection and Purpose

We may collect personal information from you when you use our website. This may occur when you enter details into the site or when cookies from your device allow us to recognise your visits and customise your experience. Personal information refers to information or an opinion about an identifiable individual, whether the information is true or not and whether it is recorded in material form or not. Examples of personal information we may collect include your name, address, email address and telephone number.

We collect this information to provide you with the best possible service experience on our website. Some information is optional, although choosing not to provide certain details may limit your ability to use all features of the website. Due to the nature of our services, we are unable to deal with you anonymously or under a pseudonym. When you register for our services, you must provide accurate and truthful information.

We do not collect sensitive information, meaning information related to racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs, membership of professional associations, membership of trade unions, sexual orientation or practices, criminal records, health or genetic information, biometric information or biometric templates.

Direct Marketing

We will only use or disclose your personal information for direct marketing when you have provided your consent to receive such communications.

Disclosure

We may disclose your personal information to service providers who assist us in operating the website. We will only disclose your information to third parties with your consent or if we are required to do so by law.

Disclosure Overseas

We sometimes engage third parties located overseas to perform services on our behalf. When we do this, they are only provided with the information necessary to perform those services. Some of these third parties may be located in the United States of America. These service providers may store or process your information in that location. This list may change over time, and we will update this policy to reflect any changes.

By providing your personal information to us or to third parties acting on our behalf, you consent to the transfer of that information outside Australia and acknowledge that we are not required to take steps to ensure that the overseas recipient complies with the Australian Privacy Principles. Where the EU General Data Protection Regulation applies, we use the European Commission’s standard contractual clauses for international transfers of personal data.

Mobile Terms of Service

The Zorali SMS mobile message service is operated by Zorali. Your use of this service constitutes your agreement to these Mobile Terms. We may modify or cancel the service or its features at any time without notice. If you continue to use the service after changes take effect, your ongoing use constitutes your acceptance of those changes.

By consenting to receive SMS or text messages from Zorali, you agree to receive recurring messages from and on behalf of Zorali to the mobile number you provided, even if your number appears on a Do Not Call list. Messages may be sent through automated technology. Service-related messages may contain updates, alerts and other relevant account information. Promotional messages may include offers, discounts and marketing content. You are not required to opt into this service as a condition of purchase. Your participation is entirely voluntary.

Zorali does not charge for the service, but message and data rates imposed by your mobile provider may apply. Message frequency varies. You are responsible for all messaging charges.

You may opt out at any time by texting the word STOP to the number that sent the message or by clicking the unsubscribe link. After submitting a request, you will receive a confirmation message and will not receive further SMS messages unless initiated by you. If you subscribe to other Zorali SMS programs, you must opt out of each program individually unless the law requires otherwise.

For support, you may text HELP to the number sending the message or email hello@zorali.com. If we change the phone number or short code used for the service, we will notify you. Messages sent to outdated numbers may not be received, and we are not responsible for failure to process such requests. Mobile carriers are not liable for delayed or undelivered messages. You must provide a valid mobile number and update us if your number changes.

To the extent permitted by law, Zorali is not liable for failed, delayed or misdirected delivery of information sent through the service, for any errors in the information sent, or for any actions you take in reliance on the service.

Access and Correction

You may request access to or correction of the personal information we hold about you in accordance with the Australian Privacy Principles. To make such a request, please contact us using the details above.

How to Make a Complaint

If you wish to make a complaint about how we have handled your personal information, you may contact us in writing using the details listed in this policy. We will review your complaint and respond within thirty days.

Security

We take steps to ensure the security of your personal information. This includes encrypting data transferred to our service providers and limiting internal access to personal information.

Use Policy

All third parties engaged by Zorali are required to maintain the security and confidentiality of your personal information. We recommend that all visitors read the Zorali Terms of Use and this Privacy Policy before using the website. We are not responsible for the content or privacy practices of external websites linked to or from www.zorali.com.

We will never request personal information such as credit card or bank details by email. If you receive an unsolicited email of this nature, please delete it and notify us at hello@zorali.com. Do not provide personal information through email or by clicking on unexpected links.

If you experience any issues while using the website, you may contact us at hello@zorali.com or write to us at 5/23 Lomandra Place, Coolum Beach, QLD 4573, Australia.

We reserve all rights.