Your shipping address = basecamp for your next adventure.

With Zorali products direct to your door, you’re set for whenever #thejourneycalls

Australia

FREE Carbon Neutral Shipping for orders over $250 (3-7 Business Days via Australia Post)
$12.50 for orders under $250

$20 Express Shipping (1-2 Business Days via StarTrack Express)

New Zealand

FREE Standard Shipping via Australia Post for orders over $250 (1-2 Weeks)
$12.50 for orders under $250

DHL Express (4-7 Business Days) is available for $30AUD

Rest of Planet Earth

$20USD Flat Rate Shipping via DHL Express (4-7 Business Days)

ALL PRICES INCLUDE TAXES AND CUSTOMS DUTIES

Please note: We are currently unable to ship our Pack and Stash Fireplace and Sunday Camp Chairs outside of Australia. 

All orders are shipped with an Authority to Leave – These give the courier the right to leave your order somewhere safe on the premises if you are not home at time of delivery.

All Zorali packaging is fit for earthly consumption.

We use biodegradable recycled paper and plant-based packaging, because to us ‘plastic’ is a dirty word.

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FAQs

The modern world can be a confusing place. Got a question about orders, shipping, returns or cancellations? Drop us a line at hello@zorali.com. Or browse below for a real-time response to our most-asked questions.

How long ’til you ship my order?

We’re usually up with the sun. Get your order in before 11AM Melbourne time, and we’ll ship the same day. We’re also human, so during peak times or promotions, please add up to 5 business days. 

Where does my order ship from?

All orders are shipped from our warehouse in the (urban) jungles of Melbourne, Australia. You get tracking information once your order enters the big wide world. If you’re having problems tracking your package, let us know and our carrier pigeons will help locate it.

Does Zorali have a real shop?

Nope, just an internet one. At this stage, our warehouse has no cellar door and local pickup is not available. To meet IRL, we’d love to see you at one of our meet ups or events.

I have a question about my order, what should I do?

Get in touch! Drop us an email at hello@zorali.com — we’re within cooee 9AM to 5PM Melbourne time. Otherwise we’ll ping you back mañana.

Help! Can I change or cancel my order?

We’re generally pretty quick to ship (like we said… morning people), but we’ll do our best to help you with any changes or cancellations before your Zorali products begin their journey to you. Send us a note at hello@zorali.com as soon as possible, and use BOLD CAPS and 🔥 emojis 😱 to grab our attention 💁.