All Products Backed by our Lifetime Guarantee
All Products Backed by our Lifetime Guarantee
100 Day Easy Returns
100 Day Easy Returns
Carbon Positive + B-Corp Certified®
Carbon Positive + B-Corp Certified®
$13.50 for orders under $250
$22.50 Express Shipping (1-2 Business Days via StarTrack Express)
Delivery on your terms – receive status alerts and manage your deliveries with flexible options, including choice of day and time, no signature, and collect at a nearby service point.
Individual countries and their local authority are subject to change. Import taxes and fees are completely out of our control and must be paid by the recipient. If delivery is refused and is returned to the sender, your order will be refunded less the original shipping costs.
We use biodegradable recycled paper and plant-based packaging, because to us ‘plastic’ is a dirty word.
The modern world can be a confusing place. Got a question about orders, shipping, returns or cancellations? Drop us a line at hello@zorali.com. Or browse below for a real-time response to our most-asked questions.
We’re usually up with the sun. Get your order in before 11AM Melbourne time, and we’ll ship the same day. We’re also human, so during peak times or promotions, please add up to 5 business days.
All orders are shipped from our warehouse in the (urban) jungles of Melbourne, Australia. You get tracking information once your order enters the big wide world. If you’re having problems tracking your package, let us know and our carrier pigeons will help locate it.
Nope, just an internet one. At this stage, our warehouse has no cellar door and local pickup is not available. To meet IRL, we’d love to see you at one of our meet ups or events.
Get in touch! Drop us an email at hello@zorali.com — we’re within cooee 9AM to 5PM Melbourne time. Otherwise we’ll ping you back mañana.
We’re generally pretty quick to ship (like we said… morning people), but we’ll do our best to help you with any changes or cancellations before your Zorali products begin their journey to you. Send us a note at hello@zorali.com as soon as possible, and use BOLD CAPS and 🔥 emojis 😱 to grab our attention 💁.
